Does Your Marketing Objective Align with Your Business Goals?

Scott Lambert

In my last blog post, we discussed the need for marketers to adopt standardized measurement techniques that justify their efforts and validate ROI.

In summation, the Lenskold Group/MarketSphere 2009 Marketing ROI & Measurements Study states that 79% of marketers indicated that the need to measure and report marketing effectiveness has increased in the past year. In today's economic conditions, the need for measurement could not be more critical.

The Risk of Measurement

One risk of looking under the rug of our marketing campaigns is that we might find something that we don’t like. For example, marketers might find that their beloved efforts do not actually bring in more profit.

Measure Your RiskEven worse, marketers may have come to hang their hats on more superficial benchmarks, such as the 100,000 Twitter followers or a snazzy Flash intro to the company website. What is the point of doing these things if we cannot connect these efforts to profit potential?

Nothing may be wrong with snazzy Flash intros and certainly nothing is wrong with Twitter followers, however marketers must understand what metrics or campaign results are tied to financial performance. How does it influence sales and financial contribution?

Proper Measurement is a Must

The risks of NO measurement are far worse than the risk of measurement. With the proper analytical tools and expertise, the missing links can be uncovered. With the proper campaign results being tracked and reported, a marketer can draw a clear conclusion to what is driving business results. Proper measurement techniques allow you to refine upcoming objectives, and by leveraging that insight, a marketer can optimize his/her campaign for improved performance.

Invest time and resources in the proper expertise, practices and tools necessary for measurement, because the risk of not knowing how your efforts contribute to the overall health of your business or company is far more risky.

Scott Lambert

Written by Scott Lambert

For 35 years, Scott has been at the forefront of digital transformation and how it is effectively applied in businesses and organizations to market, sell, and support customers and members more successfully and cost effectively. Scott is President and Co-Founder of Xcellimark, an award-winning digital marketing agency serving clients throughout the U.S., Canada, Central America, and Germany. Xcellimark helps businesses succeed through the implementation of its unique digital marketing and sales approach specifically designed to meet their specific goals and objectives. Scott’s marketing, sales, and operations experience have included key management positions at industry leaders including AT&T, iXL (now SapientRazorfish), eSchool Solutions (now TalentED), and BellSouth, where he led the product development, marketing efforts, and market launch of BellSouth.net, the second public ISP developed in the U.S. Scott is the author of articles highlighted on leading online publishers such as LinkedIn, Business 2 Community, and he was recently featured by LinkedIn in the Entrepreneur magazine article on “No Time for Marketing? Hire a Freelancer.” His engaging personality and wealth of real-world and business experience make Scott a frequently requested speaker. Some of his engagements include being the featured speaker in a series of Orlando Business Journal seminars on Digital Marketing, speaking at the WSI London conference, and at international conferences in Belize. Scott has a Bachelor’s degree in Accounting from the University of Mississippi and a Master’s of Science in the Management of Technology from the Georgia Institute of Technology (Georgia Tech). Scott has been active in global mission efforts and is a board member of Global Teams, a Christian outreach organization. He lives in Winter Springs, FL with his wife Nancy and dog Sadie.

Topics: Inbound Marketing

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